Safe Gaming

At 99cv Responsible Gaming — Keep the fun safe

Betting is entertainment, not a burden. 99cv believes every player deserves to enjoy the experience safely and within their limits. Our responsible gaming tools and policies are here to make that possible.

For ages 18 and above only
18+
Minimum Age Requirements Are Strictly Enforced
24/7
Support team available at all times
5
Responsible Gaming Protection Tools
03
Self-exclusion takes effect within minutes

Our Responsible Gaming Protections

Responsible Gaming Measures at 99cv

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. There's no way to spend beyond your budget.

Session time controls

Decide in advance how long you'll play each day. Once that time is up, the system will automatically alert you.

Option to take a break

If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 30 days.

Self-Exclusion Feature

Enable self-exclusion for a longer break — from 6 months to permanent, based on your preference.

Setting betting limits

Set your own maximum bet amount for a given session. This reduces the risk of excessive wagering.

Age Verification System

A strict age verification process is applied at registration. There is no way for anyone under 18 to open an account.

99cv puts every user's mental and financial well-being first. If you ever feel your gaming is getting out of hand, reach out to our support team.

1. What is Responsible Gaming and why does it matter

Responsible Gaming It means betting or gaming where the fun comes first and financial gain is secondary. At 99cv, we believe online betting can be a genuinely enjoyable experience — but only when done mindfully and within set limits.

Online gaming is growing fast in Bangladesh. But without the right awareness and caution, what starts as entertainment can turn into a serious problem. That's why 99cv makes no compromises when it comes to responsible gaming.

The three core principles of responsible gaming are: Sticking to your budget, Managing your time And Being mentally prepared to lose. Follow these three principles and gaming stays fun every time.

99cv's responsible gaming policy goes beyond words — we've built multiple protection tools directly into your account, available for you to use at any time.

2. Warning signs of problem gambling

If you notice any of the following signs in yourself, take a break and contact our support team.

Problem gaming develops gradually, not overnight. Most people don't realize when entertainment has turned into dependency. Recognizing the common warning signs early makes it much easier to avoid serious issues.

  • Repeatedly betting to try to win back lost money ("chasing losses")
  • Feeling restless or irritable when not betting
  • Hiding your gaming habits from family or friends
  • Spending beyond your set budget and feeling regret afterwards
  • Prioritising betting over sleep, work, or relationships
  • Relying on gaming winnings to solve financial problems
  • Repeatedly trying to stop betting but failing each time
  • Betting more when feeling stressed, down, or lonely

These signs are not a sign of weakness — they simply indicate that some help is needed. In line with 99cv's responsible gaming policy, we are always ready to provide that support.

3. 99cv's Responsible Gaming Tools

To support responsible gaming at 99cv, we've built effective tools directly into your account — easy to use and genuinely helpful.

Deposit Limit

Set your own daily, weekly, or monthly limits. Reductions take effect immediately; increases take effect after 72 hours.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, you'll be logged out automatically.

Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. The account cannot be reactivated during this period.

Loss Limit

Set a maximum loss limit for a given period in advance. Betting stops automatically once that limit is reached.

Reality Check Reminder

During regular breaks, a summary of your gaming time and spending is displayed.

To use these tools, go to the "Responsible Gaming" section in your account settings or contact our support team directly.

4. Check yourself

Answer the following questions honestly. If most of your answers are "yes," it may be time to take a step back.

1. Have you bet more than your budget allowed in the past month?
Yes No Sometimes
2. Have you placed more bets to try to recover money you lost?
Yes No Once
3. Have you lied to family or friends about your betting?
Yes No Once
4. Do you feel restless or irritable when you're not gaming?
Yes No Sometimes
5. Are you spending more time on betting than on your daily responsibilities?
Yes No Sometimes

If 2 or more of your answers are "Yes", consider using our self-exclusion or cooling-off tools. Our support team is ready to help you take the right steps.

5. Tips for safe and responsible gaming

Build a few simple but effective habits for responsible gaming at 99cv. Follow these tips and your experience will always stay enjoyable.

1
Set a budget before you place any bets Allocate only a small portion of your monthly entertainment budget to gaming. Only set aside what you can afford to lose without regret.
2
Accept losses as part of the game Winning and losing are both part of betting. Treat a loss like the price of a movie ticket — the cost of entertainment.
3
Don't place bets when you're tired or stressed Betting while angry, frustrated, or under the influence of alcohol increases the risk of poor decisions.
4
Take Regular Breaks Take at least a 10-minute break every hour. Get up, drink some water, take a short walk.
5
Practice stopping even when you're winning If you hit a big win, call it a day. Thinking "just a little more" almost always leads to losses.
6
Keep up hobbies outside of gaming Betting shouldn't be your only hobby. Family, sports, books — keep life varied and fulfilling.

6. Protection of Minors

99cv strictly follows an 18+ policy. Keeping minors away from gaming is a shared responsibility — yours and ours.

If you have children or teenagers at home, take some precautions. 99cv's responsible gaming policy treats the protection of minors as a top priority.

  • Never share your gaming account login details with children.
  • Keep your device password-locked and use app lock features.
  • Avoid gaming in front of children so they don't develop curiosity about it.
  • Use parental control software on shared family devices.
  • If you suspect a child has accessed your account, contact support immediately.

If an account is found to have been opened using a minor's details, it is closed immediately upon verification and all associated data is deleted.

7. Support & Contact

Whenever you have questions or need help with responsible gaming, 99cv's support team is always here for you. We don't judge — we just help.

99cv Responsible Gaming Support
Response time: within 24 hours

If you think you or someone you know is struggling with a gaming problem, don't wait — let us know right away. Responsible gaming at 99cv isn't just about following rules; it's part of living a healthy life.

Common Questions About Responsible Gaming

Frequently Asked Questions

Self-exclusion cannot be cancelled before the chosen period (6 months, 1 year, or permanent) ends. Once the period is over, you may apply to reactivate through our support team. However, permanent self-exclusion means the account remains closed indefinitely.

No. Lowering your deposit limit takes effect immediately, but increasing it only takes effect after 72 hours. This delay is intentional — to prevent impulsive limit increases that could lead to overspending.

Yes. All account balances remain safe during a cooling-off or self-exclusion period. You can withdraw your funds once the break ends or by reaching out to our support team.

After logging in, you'll find all the tools under the "Responsible Gaming" section in your account settings. You can also contact our support team directly — they'll be happy to assist.

Absolutely not. 99cv strictly enforces an 18+ policy. Age verification is mandatory at registration. If a minor opens an account using false information, it will be closed immediately upon verification.
Play Responsibly

Play Safe, Win Happy

Enjoy all the benefits of responsible gaming at 99cv. Use our protection tools and play with confidence.

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