Data Protection

99cv Privacy Policy — Your data is safe with us

We believe your personal data belongs to you. Read 99cv's Privacy Policy to learn how your information is collected, used, and protected.

Last Updated: January 1, 2026
SSL Encryption 256-Bit Protection
Data Not for Sale No Third-Party Sharing
Secure Storage Encrypted Database
User Controls Right to Erasure

How We Protect Your Privacy

A quick overview of the key pillars of 99cv's Privacy Policy

Secure Data Storage

All your personal data is stored on secured servers protected by advanced encryption. Unauthorized access is completely prevented.

No Sale or Sharing of Data

99cv never sells your personal data to third parties. No information is shared externally except where required by law.

SSL & Firewall Protection

All transactions and data exchanges are protected by 256-bit SSL encryption. A multi-layer firewall system is active at all times.

User Controls

You can view, correct, or request deletion of your data at any time. You are in full control of your own information.

Cookie Transparency

We are transparent about which cookies we use and why. You can disable specific cookies at any time.

Time-Limited Data Retention

Once legal requirements are met, data that is no longer needed is automatically deleted on a scheduled basis. No data is retained beyond its necessary period.

By using the 99cv platform, you are considered to have read and accepted this Privacy Policy. If you have any questions, please reach out to our support team.

1. Introduction

99cv A trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how 99cv collects, uses, stores, and protects your personal information.

This Privacy Policy 99cv.pro Applies to our website, mobile application, and all digital services. By creating an account on our platform, you are agreeing to this Privacy Policy.

We believe transparency is the foundation of trust. That's why our Privacy Policy is written in plain, clear language — so you always know exactly what we do with your data.

2. Information We Collect

When you register and use our services on 99cv, we may collect the following types of information:

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Phone number, email address Account Security & Communications
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Game history, betting patterns, login times Service Improvement & Responsible Gaming

We only collect information that is necessary to deliver our services and meet our legal obligations. Collecting unnecessary data goes against our Privacy Policy.

3. How We Use Your Information

99cv uses the collected information for the following purposes:

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your questions and complaints quickly.
  • Security Assurance: To prevent fraud, forgery, and unauthorized access.
  • Responsible Gaming: To monitor your gaming behavior and provide assistance when needed.
  • Service Improvement: To analyze data and further improve your experience.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Promotional Communications: To inform you about offers and promotions, with your consent.

We never use your data for purposes beyond what is stated in this Privacy Policy. If we need to use your data for a new purpose, you will be informed in advance and your consent will be obtained where required.

4. Data Sharing & Disclosure Policy

99cv never sells your personal data. This is a core commitment under our Privacy Policy.

Data may be shared in the following limited circumstances:

  • Payment Providers: Only the necessary data for processing payments via bKash, Nagad, Rocket, and similar services.
  • Technology Partners: Trusted technology service providers that support platform operations — they are also bound by our privacy policy.
  • Legal Obligations: In response to a court order or a lawful request from a government authority.
  • Fraud Prevention: With relevant authorities in the investigation of financial fraud or criminal activity.

All third parties are contractually obligated to comply with our privacy policy. They may not use the data we provide for any other purpose.

6. Data Security Measures

Under 99cv's Privacy Policy, we use industry-leading technology to keep your data secure:

  • TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
  • Encrypted Database: Stored data is kept in encrypted format.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Firewall & Intrusion Detection: Unauthorized access attempts are detected and blocked in real time.
  • Regular Security Audits: External security experts conduct regular system audits.
  • Staff Training: All staff complete rigorous data protection training.

Please keep in mind — no one can guarantee 100% security on the internet. That's why you should keep your password strong and never share it with anyone.

7. Your Rights Regarding Your Data

Under 99cv's Privacy Policy, you have the following rights regarding your personal data:

Right of Access

You can request a copy of all the data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Deletion

In certain circumstances, you may request that your data be permanently deleted.

Right to Restrict Processing

You have the right to request that we stop using your data for specific purposes.

To exercise any of these rights, contact our support team. We are required to respond to your request within 30 business days.

8. Data Retention Period

Under 99cv's Privacy Policy, different types of data are retained for different periods:

  • Account Information: Retained for up to 5 years after account closure for legal compliance.
  • Transaction Records: Retained for up to 7 years in accordance with financial regulations.
  • Communication History: Customer service data is retained for up to 2 years.
  • Technical Logs: Security logs are retained for a maximum of 1 year.
  • Marketing Consent: Retained until you withdraw your consent.

Once the specified retention period expires, data is automatically deleted or anonymized through a secure process.

9. Protection of Minors' Data

99cv is strictly for users aged 18 and above. We never knowingly collect data from minors.

Age verification is mandatory during registration. If a user is found to be under 18, their account will be immediately closed and all collected data will be deleted.

If you believe a minor has opened an account on 99cv, please notify our support team immediately.

10. Changes to the Privacy Policy

99cv may update this Privacy Policy from time to time. For any significant changes:

1
The "Last Updated" date at the top of the page will be revised So you can easily see when the policy was last changed.
2
Registered users will be notified You will be notified in advance by email or SMS of any major changes.
3
Continued use of the site after changes constitutes acceptance If you do not agree, you will always have the option to close your account.

11. Contact & Complaints

If you have any questions, complaints, or data-related requests about this Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with the care it deserves.

Privacy-related inquiries
Response Time: Within 72 business hours

We handle every complaint confidentially and professionally. Ensuring your satisfaction is our goal.

General privacy questions

Answers to the most frequently asked questions about our Privacy Policy

No, 99cv never sells your personal data to third parties. This is a core commitment of our privacy policy. Only limited data may be shared with specific parties for payment processing or legal compliance purposes.

Yes, you have the right to request a copy of all data we hold about you. Contact our support team, and after identity verification, the information will be provided to you within 30 business days.

Most of your data is deleted upon account closure. However, legal obligations require us to retain transaction records for 7 years and account information for 5 years. Once those periods expire, all data is permanently deleted.

Yes, but only with your consent. During registration, you will have the option to consent to promotional communications. You can withdraw this consent at any time through your account settings or by contacting the support team.

In some cases, data may be processed on international servers to deliver our services. However, the same standard of protection is maintained in all cases, and data is never sold to any third party.
Safe & Trusted

Your Privacy Is Protected — Join Now

Your data is completely safe with 99cv. Play and win with confidence under our strict Privacy Policy.

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